Course Content
These courses prepare students for installing and configuring, a Cisco Unified Communications Manager solution. The first course focuses primarily on Cisco Unified Communications Manager Release 6.0, the call routing and signaling component for the Cisco Unified Communications solution. This course includes lab activities in which you will perform postinstallation tasks, configure Cisco Unified Communications Manager and switches, implement Media Gateway Control Protocol (MGCP) gateways; and build dial plans to place on-net and off-net phone calls. You will also implement media resources, Lightweight Directory Access Protocol (LDAP) and voice mail integration as well as numerous user telephone features.
Part 2 prepares students for installing and configuring, a Cisco Unified Communications Manager solution in a multisite environment. This course focuses on Cisco Unified CallManager Release 6.0, the call routing and signaling component for the Cisco Unified Communications solution. It also includes H.323 and Media Gateway Control Protocol (MGCP) gateway implementation, the use of a Cisco Unified Border Element, and configuration of Survivable Remote Site Telephony (SRST), different mobility features, and voice security. This course includes lab activities in which you will apply a dialplan for a multisite environment, configure survivability for remote sites during WAN failure and implement solutions to reduce bandwidth requirements in the IP WAN. You will also enable Call Admission Control (CAC) and automated alternate routing (AAR), a feature that allows rerouting of calls over the public switched telephone network (PSTN) in case of no available bandwidth. There are labs for implementing device mobility, extension mobility, Cisco Unified Mobility, and voice security.
Course Objectives
After completing this course the student should be able to:
- Describe Cisco Unified Communications Manager including its functions, architecture, deployment and redundancy options, and how to install or upgrade.
- Perform Cisco Unified Communications Manager platform and general administration, initial configuration, and user management.
- Configure Cisco Unified Communications Manager to support on-cluster calling in a singe site deployment.
- Implement a dial plan in Cisco Unified Communications Manager to make internal calls and place calls the PSTN.
- Configure Cisco Unified Communications Manager media resources, features and voice mail integration.
- Describe multisite deployment issues and solutions, and describe and configure required dial plan elements.
- Implement call processing resiliency in remote sites using SRST, MGCP fallback, and Cisco Unified Communications Manager Express in SRST mode.
- Implement call admission control to prevent oversubscription of the IP WAN.
- Implement features and applications that are pertinent for multisite deployments.
- Secure a Cisco Unified Communications IP Telephony deployment.